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Bath & Body Works

Fragrance and personal-care retail chain

Safe and Secure Ambassador

Loss Prevention & Asset ProtectionConfirmed live in the last 24 hours
Full-timeUnited StatesNo salary listedIn-person

About the Job

Requirements

  • Must be at least 18 years old.
  • Meet any state or local certification, licensing, or other legal requirements related to the position.
  • Have flexible availability to work nights, weekends, and holidays.
  • Be able to stand for extended periods.
  • Have effective communication abilities.
  • Be able to learn and adapt to different technology needs and changes.
  • Be able to work independently and with a team.
  • Be able to perform constant physical activity, including standing, walking, reaching, lifting, climbing ladders, bending, and kneeling; lift 10 pounds consistently and up to 50 pounds.

Responsibilities

  • Support sales by engaging customers and associates at the front of the store with a strong command presence, a smile, and eye contact, and provide in-store support during life safety, emergency response, and safety incidents.
  • Collaborate with the Regional Asset Protection Manager to follow up on safety and security incidents.
  • Problem-solve extreme store events using brand de-escalation tactics.
  • Assist the store team in driving a strong physical security culture by educating on and upholding Bath & Body Works policies and procedures.
  • Educate and develop the store team regarding shortage and safety behaviors.
  • Collect, document, and communicate asset protection trends, theft, and fraud intelligence with the Regional Asset Protection Manager and store leadership team.
  • Assist in, document, and communicate all merchandise recoveries using Bath & Body Works tools.
  • Assist with Shrink Protection Program assessment follow-up and execute action plans.
  • Submit appropriate system documentation for all organized retail crime incidents in accordance with Bath & Body Works asset protection policies and procedures.
  • Work with law enforcement and the Regional Asset Protection Manager to identify and resolve open cases.
  • Assist the store leadership team in modeling safe work practices while maintaining a clean store.
  • Demonstrate ethical conduct, safety, and compliance.
  • Perform other duties based on business needs and the direction of the store manager or Regional Asset Protection Manager.

About the Company

Bath & Body Works

Fragrance and personal-care retail chain

Bath & Body Works sells affordable fragrance and personal care products through a large network of stores and online, focusing on lotions, soaps, and home fragrances like candles. The products use recognizable scents to create an accessible luxury experience, with a emphasis on aroma and mood-enhancing properties, and include flagship lines like White Barn Candles. The brand achieves scale through mass retail presence and a strong mall footprint, distinguishing itself by its fragrance dominance, proven store format, and history as a corporate-led spin-off rather than a founder-led startup. The company aims to grow its global footprint and strengthen its digital presence to reach more customers and expand its market share.

Company size
10,001+
Company stage
IPO
Headquarters
Columbus, OH
Founded
1990

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